DELIVERY:
We can ship our items nationwide and internationally. We want to offer you the best price for delivery so by making a quote prior to or once you've placed your order, we can find the best option for you. While you wait for your delivery quote, your items will be placed on hold. When your quote has been sent we ask that you contact us to confirm your order within 24 hours. Once you have agreed to the quote and received the full invoice including shipping you can make or arrange payment (see payment options below). Once payment has been received, please allow up to 6 working days for dispatch.You are welcome to organise and use your preferred handler. We are also happy to arrange a time for you to come and pick up your items.
Please contact us for a quote by email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone/SMS 027 956 9415. We will respond to your request quickly with shipping options and prices.
PAYMENT:
All our prices are in quoted NZ dollars and include GST. Full payment must be made within 7 days of the order confirmation or will be cancelled.
We accept payment by bank transfer, credit card via Shopify or Eftpos instore. If you wish to pay by credit card through Shopify, but need a delivery quote first - email us.
Please note: If you require your goods to be delivered, we ask that you only make payment after the the full invoice including shipping has been received and agreed (see delivery options above).
LAYBY:
We offer layby with the following terms : 30% deposit and a mutually agreed time period.
Cancellation of layby:
- If you are having trouble making payments within the agreed time period, contact us and arrange an extension.
- A cancellation fee of 2% of the full price to cover administration and insurance may be charged if layby is cancelled within the agreed payment time period.
- If payment is not completed in the agreed time period and no communication has been made, we reserve the right to cancel the layby and retain the 30% deposit (in accordance with the Layby Sales Act 1971).
APPOINTMENTS TO VIEW:
If you would like to come and have a look around outside of our opening hours, just contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or 027 9569415 to arrange a time. We are flexible. so don't be afraid to ask.
PRODUCTS:
Our vintage products are NOT new and are in used condition. We love the fact our items have an age and history, all of which gives character to the pieces. We like to leave our items in their original untouched state, with the patina of time evident. Some of our items may have age related issues. We will endeavour to provide the best description possible to ensure you know exactly what you are buying. Please ask questions and choose carefully. Contact us by email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 027 956 9415 for any extra photos or information to help you with your purchase.
RETURN POLICY:
As stated above, all our items are in used condition and it is important to read the full item desciption before purchasing. We will work with you to ensure you get the right product and make you happy! We will consider return applications on a case by case basis and provide a full refund (less shipping costs) if found to be reasonable. Refunds will not be made automatically when the item was received as described and there has been a simple change of mind. All refund requests must be made 7 days after the sale. We strive to represent all items in their current condition and are happy to provide detailed information and photos prior to purchase to avoid disappointment. Refunds will normally be processed within 7 (seven) days of receiving item.
PRIVACY POLICY:
We are committed to protecting your privacy and the information you provide us. The information provided to us will only be used for completing your order and providing you a service. With your permission, we will use your email address to send you news about our latest shipments and promotions.